FAQS

Orders are prepared and shipped within 1-3 business days. Delivery times vary by region: generally, 3-7 business days within the peninsula.

Yes, once your order has been shipped, you'll receive an email with the tracking number and link so you can check the status in real time.

Shipping costs vary depending on the destination and the weight of the order. You can check the exact amount before checking out in your cart.

If you wish to change or cancel an order, please contact us as soon as possible at administracion@weandthey.com . If the order is already in the shipping process, we will not be able to change or cancel it.

You have 14 calendar days from receipt to request a return. The product must be in perfect condition, unused, with tags and original packaging. See our Return Policy for more details.

We currently do not offer direct exchanges. To exchange a size or product, we recommend returning it and then making a new purchase.

Yes, at Parole Italy we work with suppliers and manufacturers who guarantee the highest quality and authenticity in every garment.

Yes, we offer a service for professionals and stores. For more information, contact us at administracion@weandthey.com .

You can write to us at administracion@weandthey.com or call us at (+34) 942 41 71 19. We're happy to help.

Yes, all our prices include VAT.